Privacy Policy

At TEF Ecommerce (https://tef-ecommerce.com/), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Service”). By using or accessing the Service, you agree to the practices outlined in this policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Personal Information:

  • Name, email address, phone number

  • Billing and shipping addresses

  • Payment information and order history

  • Account login credentials if you create an account

  • Preferences and interests based on your activity on the Site

Technical and Usage Information:

  • IP address, browser type and version, operating system

  • Pages visited, duration of visits, click patterns, referring URLs

  • Cookies, web beacons, and other tracking technologies

Cookies and Similar Technologies:
We use cookies and similar tools to enhance your experience, remember your preferences, provide personalized content, analyze site usage, and detect fraudulent activity. You may disable cookies in your browser, but some Site functions may be limited.

How We Use Your Information

We use your information to:

  1. Process and fulfill orders, including shipping, returns, and refunds.

  2. Communicate with you about orders, promotions, and updates.

  3. Improve and personalize the website and user experience.

  4. Prevent fraud and ensure the security of our Site.

  5. Comply with legal obligations and enforce our policies.

How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Payment processors, delivery services, and suppliers necessary to fulfill orders

  • Third-party service providers for analytics, marketing, and customer support

  • Legal or governmental authorities when required by law

Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We use reasonable administrative, technical, and physical measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

Depending on your location, you may have rights to:

  • Access the information we have about you

  • Correct or update your personal data

  • Delete your personal data

  • Withdraw consent for certain uses

  • Opt out of marketing communications

To exercise your rights, contact us at support@tef-ecommerce.com.